Cookie Policy
Last updated: 5 November 2026
This policy explains the cookies and similar technologies (browser storage) used on fettahoglugroup.com, taking into account the Personal Data Protection Authority's Guidelines on Cookie Practices. The data controller is Fettahoğlu Group; see our Privacy Notice (KVKK) for details.
What are cookies?
Cookies are small text files saved in your browser by the websites you visit. The browser's local storage and session storage can similarly be used to remember your preferences. In this policy we call all of these "cookies".
How we obtain your consent
On your first visit, the Your cookie preferences card lets you choose "Accept all", "Necessary only" or "Manage preferences". No cookies other than necessary ones run without your consent; closing the card or continuing to use the site is not consent. You can change your choice at any time via the Cookie preferences link at the bottom of the site.
1. Necessary cookies (no consent required)
Required for the site to work, stay secure and provide features you request. Legal ground: KVKK Art. 5/2-c and 5/2-f.
- fg-consent (local storage, first party) — Remembers your cookie choice and its date. Duration: until you delete it.
- fg-ai-consent (local storage, first party) — Remembers your explicit consent for the AI assistant and its date. Duration: until you delete it.
- fg-assistant (session storage, first party) — Keeps your assistant chat when you move between pages. Duration: until the browser tab is closed.
- fg-assistant-nudge and the intro animation flag (session storage, first party) — Prevent the welcome bubble and intro animation from repeating in the same session. Duration: until the tab is closed.
- payload-token (cookie, first party) — Session cookie only for authorised staff logged in to the admin panel; never set for visitors. Duration: session (max. 2 hours).
2. Analytics cookies (with your consent)
Used to measure and improve how our site is used. IP addresses are anonymised. Legal ground: explicit consent (Art. 5/1); data is transferred to the USA (Art. 9).
- _ga (Google Analytics, third party) — Creates a random ID to distinguish visitors. Duration: 2 years.
- ga[ID] (Google Analytics, third party) — Stores session state. Duration: 2 years.
3. Marketing cookies (with your consent)
Used to measure the effect of our advertising campaigns and show you relevant announcements. Legal ground: explicit consent (Art. 5/1); data is transferred to the USA (Art. 9).
- _fbp (Meta Pixel, third party) — Links ad interactions and site visits. Duration: 3 months.
- Cookies set by Meta on its own domains (e.g. fr) are governed by Meta's cookie policy.
Third-party services
- AI assistant: during a voice call a real-time connection is made between your browser and the audio infrastructure (LiveKit); no advertising or tracking cookies are used for it. The assistant only works with your explicit consent (Explicit Consent Statement).
- WhatsApp, map and social media links: when you click them, those services' own cookie and privacy policies apply.
- Fonts are served from our own server; no requests are sent to external services such as Google Fonts.
Managing cookies
- Give or withdraw consent at any time via the Cookie preferences link at the bottom of the site.
- Delete or block cookies and site data in your browser settings: Chrome, Safari, Firefox, Edge.
- To opt out of Google Analytics on all websites, use the Google Analytics Opt-out Browser Add-on.
If you block necessary cookies, your preferences may not be remembered and some features such as the assistant may not work.
Your rights and contact
Your rights under KVKK Art. 11 and how to apply are explained in our Privacy Notice (KVKK). For questions, write to info@fettahoglugroup.com.
This English text is provided for information; in case of discrepancy the Turkish version prevails.

