Explicit Consent Statement
Last updated: 5 November 2026
This statement is used to obtain your explicit consent before you use the AI assistant (chat and voice) on our website. Full details on the processing of your personal data are in our Privacy Notice (KVKK).
What you consent to
By ticking the consent box when starting the assistant, you freely agree that Fettahoğlu Group may:
- transfer the content of your chats with the assistant (including your name, phone number, request and message details) to the written AI service provider Anthropic (Claude, USA) in order to answer your questions and record your appointment request,
- if you choose a voice call, record and transcribe the call and transfer it for this purpose to the voice AI service provider Flavis and its infrastructure providers (whose servers may be located abroad), and transfer the transcript to Anthropic to extract appointment details,
- if you make an appointment request, store your details in our records on Supabase (EU, Ireland) servers and notify our team through the Resend (USA) email service.
Possible risks of transfers abroad
The Personal Data Protection Board has not issued an adequacy decision for some of the countries your data is transferred to (e.g. the USA). Data protection laws and public authorities' powers to access data in these countries may differ from those in Türkiye, and you may not be able to exercise your KVKK rights there as effectively. Service providers process data under their own privacy policies and contractual terms.
To minimise these risks, please do not share sensitive information such as ID numbers, health, bank or card details with the assistant.
Do you have to consent?
No. Without your explicit consent the assistant cannot be used, but you can still use all of our services through our quote form, phone (444 4 508), email (info@fettahoglugroup.com) and WhatsApp. Consent is not a condition of any service.
How to withdraw consent
You may withdraw your consent at any time by clearing your browser's site data (the assistant consent is stored only in your browser) and by requesting deletion of data you shared earlier at info@fettahoglugroup.com or through our Data Request Form. Withdrawal does not affect processing carried out before it.
This English text is provided for information; in case of discrepancy the Turkish version prevails.